Snapshot Memory Support
We're here to ensure your experience with Snapshot Memory is seamless. Use this page to find answers, report technical issues, or share your ideas for new features.
Developed by ILGARAYDOGAN, an independent Apple-focused software company
Frequently Asked Questions
How does iCloud sync work?
Snapshot Memo uses official Apple iCloud APIs to keep your memos instantly updated across your iPhone, iPad, and Mac without requiring additional accounts.
Is my data private?
Absolutely. We follow a privacy-first approach. Your memos are stored locally or in your private iCloud. We have no access to your personal content.
Is the app free to use?
The app is currently available as a one-time purchase. No monthly subscriptions, no hidden fees—just high-quality software for your Apple ecosystem.
How do I report a bug?
If you encounter any issues, please send an email to info@ilgaraydogan.com with details about your device and a description of the bug.
Can I request a feature?
We love hearing from our users! Feel free to reach out with feature ideas. We are constantly improving Snapshot Memo based on your feedback.
Data Security Standards
We utilize end-to-end encryption through Apple's CloudKit infrastructure, ensuring that your data is safe and reachable only by you.
Contact the Developer
Have a question or a feedback for Snapshot Memo? Our support team is here to help you with technical issues, bug reports, or feature requests. We value your input and strive to build the best privacy-focused tools for the Apple ecosystem.
Support Email
info@ilgaraydogan.com
Expected response time: 2–3 business days.
